Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

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Last Updated: April 7, 2024

This Privacy Policy describes how Digitera Africa ("we," "us," or "our") collects, uses, and shares information about you when you visit our website, use our services, or otherwise interact with us. By accessing or using our services, you agree to this Privacy Policy.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us, including:

  • Contact information (name, email address, phone number, postal address)
  • Profile information (company name, job title, profile picture)
  • Content you submit (messages, reviews, feedback, survey responses)
  • Any other information you choose to provide

Information We Collect Automatically

When you access or use our services, we automatically collect certain information, including:

  • Log information (IP address, browser type, pages visited, time spent, referring URL)
  • Device information (hardware model, operating system, unique device identifiers)
  • Location information (based on IP address or GPS with your consent)
  • Usage information (interactions with our services, content viewed, features used)

Information from Third Parties

We may receive information about you from third parties, including:

  • Business partners (when they share information with us)
  • Social media platforms (when you interact with our content or link accounts)
  • Analytics providers (to help us understand user behavior)
  • Advertising partners (to serve relevant advertisements)
  • Public sources (publicly available information)

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Send administrative messages, updates, and security alerts
  • Respond to your comments, questions, and requests
  • Provide customer service and technical support
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities
  • Personalize your experience and deliver content relevant to your interests
  • Develop and improve our marketing strategies
  • Comply with legal obligations

Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic communications service is ever completely secure, so we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can ask us to correct inaccurate or incomplete information.
  • Deletion: You can ask us to delete your personal information in certain circumstances.
  • Restriction: You can ask us to restrict the processing of your information in certain circumstances.
  • Data portability: You can ask us to transfer your information to another organization or directly to you.
  • Objection: You can object to our processing of your information in certain circumstances.
  • Withdrawal of consent: Where we rely on your consent to process your information, you can withdraw your consent at any time.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our services are not directed to children (anyone under the age of 18), and we do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a persons under 18, we will delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through a notice on our website prior to the change becoming effective. We encourage you to review the Privacy Policy whenever you access our services.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Digitera Africa

View Park Towers, 15th Floor

Nairobi, Kenya

Email: info@digiteraafrica.com

Phone: +254 708 766 200